Simplify benefits administration
Our third-party administration team and user-friendly online platform act as an extension of your benefits team. From onboarding and enrolment to ongoing plan administration, we help improve accuracy, streamline processes and create a seamless experience for employers, employees and HR teams.
Smarter benefits administration
Key benefits of third-party administration
Benefits administration can become complex when multiple carriers, invoices, employee changes and claims are involved. Our specialists help simplify administration through expert support, streamlined processes and a consistent experience for employers and employees.
Robust platform
A seamless digital experience for employers and employees. Manage enrollment, employee changes and benefit information in one place, with one enrollment process, one invoice and support from a dedicated administration team.
Carrier flexibility
Coordinate benefits across one or multiple carriers through a consistent administration experience, giving employers greater flexibility in carrier selection and plan design.
Risk mitigation
We apply plan and carrier rules consistently, helping improve data accuracy and reduce enrolment, billing and eligibility errors. This added oversight helps protect your organization from potential compliance issues and costly administrative corrections.
Saves time and money
Our experts manage time-consuming and complex tasks, including disability claims administration, carrier coordination and billing support. By reducing manual work and internal administrative demands, your team can focus more time and resources on employee support and strategic HR initiatives.
Administrative support
How our third-party administration team supports you
- Dedicated administration support for enrolment, employee changes, billing and ongoing plan administration.
- Employee lifecycle management, including eligibility, beneficiary administration and coverage updates.
- Claims coordination support for life, long-term disability and waiver-of-premium claims, where applicable.
- Consolidated billing and premium remittance across participating carriers and benefits.
- Responsive service and resources for employers and employees, including benefit materials and administrative inquiries.
Secure digital access
Effortless benefits management online
Give employers and employees secure, convenient access to manage benefits information, enrolment, salary updates and employee changes.
Eligibility and enrolment administration
Keep employee eligibility, enrolment details and beneficiary records current while applying predefined plan rules consistently across carriers.
Consolidated billing
Receive one customized statement for multiple carriers and benefits, simplifying reconciliation and giving your team a clearer view of plan costs.
Premium remittance
We coordinate premium remittance to carriers, helping reduce internal processing and support accurate, timely payments.
Claims submission support
Get administrative assistance with life, long-term disability and waiver of premium claim submissions, where applicable.
Employee data and salary updates
Manage employee changes and mass salary updates efficiently, with notifications that help keep administrators informed.
HRIS, payroll and data exports
Download HRIS and payroll files and request custom exports to support reporting and system integration needs.
THE NAVACORD ADVANTAGE
Expert administration backed by national strength
Bring together knowledgeable support, adaptable technology and broader benefits expertise through one trusted partner.
Dedicated expertise
Work with specialists who understand benefits administration, carrier requirements and the needs of busy HR teams.
Adaptable technology
Use a secure, carrier-agnostic platform designed to support changing plans, carriers, payroll systems and workforce needs.
Broader benefits capabilities
Access local service supported by Navacord's national benefits, retirement and financial services expertise.
FAQs about third-party administration
Third-party administration is the outsourcing of selected benefits administration tasks to a specialized provider. Services may include eligibility and enrolment management, consolidated billing, premium remittance, claims submission support and employee data updates.
A TPA makes onboarding easier and more efficient for new employees by providing 24/7 access and clear guidance and support as they enrol in their benefits. Employees understand their options and complete their enrolment accurately.
A TPA can manage routine and complex processes across carriers, invoices, employee changes and claims. This reduces manual work and gives HR teams more time for employee support and strategic priorities.
Yes. Our carrier-agnostic platform can support multiple carriers through one enrolment process and one consolidated billing statement, helping simplify administration and carrier transitions. Coordinate multiple carriers to ensure you have the best and more competitive offering available.
Our Navacord TPA team can assist with the administrative submission of life, long-term disability and waiver of premium claims, as applicable to your plan.
Yes. Training is included for administrators and employees so they can confidently manage enrolment, employee changes, salary updates and other common tasks.
