Claims advocacy that protects your interests
We focus on delivering complete, full-service claims advocacy services, from the initial loss incident report through to the final resolution.
Dedicated claims assistance
Expert support throughout the insurance claims process
At Navacord, we believe claim advocacy enhances communication and helps our clients remain better informed on updates and issues as they develop during a claim.
Our claims team acts exclusively on your behalf, coordinating and selecting actions and disposition strategies that will shorten claim-handling timelines and influence the satisfactory resolution of claims. We stay actively involved throughout the claims process to help you reduce the additional financial and legal costs arising from your loss incident, save time, and minimize the interruptions—as well as the cost of risk—to your business.
End-to-end claims care
How our claims advocates support you
Coverage analysis: Review your coverage to confirm the incident falls within the parameters of your insurance program.
Communication: Establish claim reporting and update protocols that better meet your expectations.
Insurer notification: Notify the insurer to support compliance with the appropriate policy claim-reporting requirements.
Progress monitoring: Monitor claim progress to reduce the time and costs directly related to losses.
Vendor management: Manage claims vendors, including their selection and service performance evaluation.
Negotiation: Actively participate in settlement negotiations with insurers and adjusters as needed.
Settlement: Obtain agreement between all parties and support the appropriate disbursement of settlement funds.
Follow-up: Follow up on the claim to support a prompt and equitable settlement.
