Navacord Appoints New President of Personal & Travel Insurance, Melanie Muise

TORONTO, ON, July 25, 2023 – Navacord Corp. is pleased to announce the appointment of Melanie Muise to the newly created role of President Personal & Travel Insurance, effective August 1, 2023. Melanie brings over 18 years of insurance industry experience to this position, having most recently served as the Chief Operations Officer for Navacord since 2019.

With Melanie’s oversight, Navacord has a long track record of growth in personal lines—with ~$1B in premium. Now, with the creation of a dedicated role, Navacord is deepening its investment in the organic, inorganic, and geographic expansion of these products, with the aim to improve margin and accelerating digital transformation. In addition, the role will have direct executive leadership for Navacord’s growing travel insurance business as well.

“We are excited to have Melanie bring all of her experience to our personal and travel businesses.” says Shawn DeSantis, President & CEO, Navacord. “She has a proven capability to deliver results with her strategic thinking and leadership skills.”

Over the past four years Melanie has played an important role in Navacord, with a primary focus on modernizing and digitalizing our business, supporting our broker partners in achieving their growth ambitions, and focusing on employee and client experience. Her efforts have helped to transform Navacord into the organization it is today.

“We are confident Melanie can apply her deep industry experience and executive leadership to build our Personal and Travel businesses even further,” says T. Marshall Sadd, Executive Chairman, Navacord.

Melanie will be transitioning out of her role as Chief Operations Officer over the coming weeks with responsibility for her portfolio being distributed across the Navacord executive team.

About Navacord

Founded in 2014 and headquartered in Toronto, Ontario, Navacord is one of Canada’s top four commercial insurance brokerages. With $3 billion in premiums, Navacord stands as a leader in group insurance and risk management solutions. From commercial and personal insurance to surety, employee benefits and retirement consulting, Navacord leverages national strength and resources with the local touch service of industry-specialized Navacord Broker Partners to deliver the trusted advice, expertise and custom insurance solutions clients need to face the future with confidence.

With a unique ownership model and value proposition, Navacord is the preferred partner for entrepreneurial insurance brokerages seeking to grow as a part of something bigger, while maintaining their distinct identity and culture.

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